Return Policy

How To Return An Item

Thank you for choosing to shop with us! We want you to be completely satisfied with your purchase. In the event that you need to return an item, please review our simple return policy below:

• For the safety and hygiene of all our customers, items must be returned in their original, unused condition. This means the item should be unaltered, free from any signs of use or scents.
• Special orders or clearance items are not refundable.
• The original shipping costs are non-refundable.

Customer should contact us within 15 days of order delivery to request a refund. 

Please include in your message a note stating the reason for your return. An e-mail will be sent to you with instructions on where to ship your return. Shipping costs to return the item is paid by the buyer. Upon receipt of items returned a refund will be issued.

Exchanges

Due to the nature of all items being handcrafted goods, exchanges will be determined on a case by case basis. Please contact us with your order number and the item you would like in exchange.